British gambling support charity GamCare has launched a new online service in an effort to improve the options available for people suffering from gambling-related harm.
The service, named MyGamCare, is a freely accessible digital portal through which users can take charge of their own progress as they attempt to curb their gambling.
Through the MyGamCare portal, users can track how long they are spending gambling and how it is affecting their finances and lifestyle. Additionally, users can use the portal to set goals and targets, and they will be delivered personalised content based on their activity.
Finally, the portal will offer users an easier and more efficient way of accessing further gambling support services and resources.
The new service will run alongside the National Gambling Helpline, which will now be expanded to give users access through Facebook Messenger and WhatsApp.
GamCare Chief Executive Anna Hemmings said: “With almost four in five people who used our services last year citing issues with online gambling, we know that the nature of gambling has changed significantly over the last 10 years and that more can be done to reach people when and where the harm is occurring.
“With the introduction of MyGamCare – along with our WhatsApp and Facebook Messenger capabilities – we hope to open the door for people to get help sooner and to reach out for support in a way that works for them.”